We offer an assortment of style options for our all of our custom designs. Refer to the photo gallery above, where you can view our wide variety of styles and colors and sizes for the whole family.
Q: How do the shirt sizes run? Should I order a size larger?
A: All shirts run “true to size”. If you are normally a medium, order a medium. Unless you are used to baggy fit shirts, then size up. Our shirts for women are not unisex and have a female cut. Therefore, it is fitted for a woman’s shape, but not tight. These descriptions are from my personal use of my products along with customer reviews. We have provided detailed measurements in the size/color charts available to you in the gallery. Please refer to the chart should you have any doubts, as everyone’s body type is different.
Q: Do you offer group pricing for larger orders?
A: Yes. Should you have a large custom order or just want to order multiple shirts from the shop, please contact us directly & we can arrange it for you. Group discounts can range 10% off to 45% off.
Q: If the shirt doesn’t fit, can I exchange or return it for another size?
A: No. Unfortunately, all of our items are considered custom and made to order. We provide specific product descriptions with measurements to make sure you get your best fit. You can reach out to us if you need any help or have any questions.
Q: What materials do you use?
A: We use heat transfer vinyl. Stretch vinyl can be requested. Our designs are pressed with a professional heat press, not an iron or Cricut hand press. Therefore, you get a nice even press which helps your item last longer if taken care of properly (See below for care instructions)
Q: USPS Lost my package. Now what?
A: We create our shipping labels directly via ETSY. Therefore, all items come with a USPS tracking number. We are not responsible once USPS scans the package and begins its journey to you. However, if a package is lost, you can file a claim with USPS. If your tracking # shows that your item was NOT delivered, we can provide you with a 20% off discount for another order. This will only apply to the exact order that was lost (Same size, color, style, etc)
How to order:
1- Select Style
2- Select Size
3- Include shirt color &/or design details in the notes field provided to you in the listing before “add to cart”.
4- If ordering multiple shirts from the same listing, you will have to return to the listing for each additional item.
Notes: If you have any specifications, please add them to the notes at checkout. We will do our best to accommodate any design edits/customizations.
**********IMPORTANT PLEASE READ**********
- If you leave the custom field blank and do not specify a design, shirt color or design color in the notes, you will receive the default colors as shown in the photo description.
- If you order a white shirt or a light-colored shirt, but do not specify the design color, the design color will default to black. If you order a dark shirt, the design color will default to white. Unless the design example is a multi-colored design.
- Please make sure your DELIVERY address is correct at checkout. We will ship to the address provided to us by Etsy. We are not responsible for any returned items. Should you enter the incorrect address and the item is returned to us, you are responsible for additional shipping charges for the item to be sent to the correct address. Please advise us of any shipping address changes immediately.
Keep in mind that each item is handmade & made to order. These are not drop shipped items printed by a factory. Therefore, although not common, there can be small imperfections in the design. We are human 😊
60% combed ringspun cotton
40% polyester lightweight jersey
How to care for your custom Lovely Luna's Shirts:
Machine wash cold with like colors
Tumble Dry low
Do not iron decor
All sales are final. All orders are considered custom & personalized & cannot be accepted or be resold.